Skip to main content

Submit a request
Sign in

Sign in
Submit a request

Just Travel Cover
General
FAQ

Articles in this section

I don't know the name of my medical condition; can I still get a quote?
I don't know the names of my medication; can I still get a quote?
Will I need a doctor's certificate to get travel insurance cover for my pre existing medical condition?
Will my medical treatment be paid upfront or do I need to claim later?
When does cancellation cover start and how does this differ on single trip policies vs annual policies?
Does your travel insurance have an age limit?
What if I change my mind, can I get my money back?
How do I find out what is covered by each travel insurance policy?
How do I access my Travel Insurance documents and what do I do if I can't access them?
I live outside the UK, can I get cover?

See more

What are your opening hours?

February 16, 2026 13:08 Updated

We are open Monday - Friday 9am - 5pm.

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

Just Travel Cover

Powered by Zendesk